Very poor communication, first they say (in writing) that they can help then after almost one week of chasing and receiving no reply when trying to firm up an appointment they say they don't actually have a solicitor that can do the job. A simple reply to an email to tell me wouldn't have taken much.
Hard to work with on our house sale and purchase. We never spokewith our solicitor only her assistant and when I called in our solicitor didnt even acknowledge me. We frequently had to chase them up after we were assured they would call us and when we did we were met with a coldness that was uncomfortable. We never felt like a valued customer more like something off the bottom of our solicitors shoe. Funny I thought we were paying for our solicitors service so why we're we constantly made to feel inadequate?
Amazing customer service and very fast. My family needed a solicitor to come home to witness an oath as soon as possible for my mum as she is disabled. Me and my dad looked everywhere and all the other solicitors could not do it for a week. Victoria Long was super sweet and nice and managed to get it done the same day we went to her office!
Garrett-Long Solicitors is a UK Lawyer based in Anstey, East Midlands. Garrett-Long Solicitors is located at 5 Leicester Rd, Anstey, Leicester LE7 7AT, UK.
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